Contact
Talk to a real person.
Questions about IBIS, your account, or your data? You'll reach a small South African team that answers its own chat — not a ticket queue that forgets you. Pick the channel that fits, and we'll come back to you.
Support
Already using IBIS? The fastest help is live chat inside the app. Prefer email? Write to us and we'll pick it up.
Open live chat in-app ›Sales & demos
Want to see how IBIS fits your business before you commit? Book a guided walkthrough, or ask us anything.
Privacy & data (POPIA)
Questions about your personal information, consent, or a data request go to our named Information Officer, Ryan Mayne.
Read our Privacy policy ›We aim to reply within one business day. Live chat in the app is usually quicker during business hours, SAST.
Send us a message.
Tell us what you need and we'll route it to the right person.
Where we are.
(opens in Google Maps in a new tab)Legacy Live Web (Pty) LtdReg. 2019/034831/07
5 Villa Rochelle, 10 Werda Crescent, Uitsig, Bloemfontein, South Africa
[email protected]
Monday–Friday, business hours (SAST).
Before you write.
Would a quick walkthrough help more?
Sometimes it's easier to be shown. Book a free 30-minute demo and we'll tailor it to your business.